Friday, January 13, 2012

Got my ring back....

Remember when I posted about the loose diamond?  Well, I got my ring back and Fred Meyer was awesome about it! First, it was going to cost us $90, but we did not ever receive a phone call on an estimate, so the manager gave us half off, which cost only $45.. 

Still a bit ridiculous, but the manager told me if I continued to have problems, they would allow us to trade it in for something different. 

She was very kind, courteous and helpful, which I greatly appreciated! She was willing to work with us and I loved that!

Thanks for fixing my ring Fred Meyer and doing the right by your customer... 

My finger isn't bare anymore :)

2 comments:

Leslie said...

POST A PICTURE PLEASE!!!!!

The Heart of the Matter said...

Leslie,
You can go to this post and see a pic :)
http://sarahsmithstorm.blogspot.com/2011/12/without-ring.html
Thanks,
Sarah